Day 7: Behavioral Questions (Part 2)

Problem:

Give me an example of a complex problem you solved with a simple solution.

Solution:

This question mainly focuses on the “simple is best” value. A critical skill for TPMs is being able to provide simple solutions to complex problems. During the interview process, companies will assess how adept you are at problem-solving.


When evaluating you on “simple is best,” interviewers will look for these signals:

  • Identifies and resolves sources of ambiguity
  • Develops new methods for solving a problem
  • Focuses on solutions that will positively impact the customer and business long term
  • Evaluates alternatives without bias and chooses the optimal solution
  • Creates and monitors measures of success


Here’s how you can use the STAR method to structure your answer:

1. Situation + Task 

  • Describe the problem. Give details of when/how the problem was encountered. Talk about why this problem was important to the business and the customer. 
  • Explain why the problem was complex and any ambiguities that you encountered. 

2. Action 

  • Talk about how you brought clarity to any ambiguities and evaluated alternative solutions. 
  • Summarize why your solution was correct and the most optimal solution at the time.

3. Results 

  • Quantify the success of your solution.
  • Detail metrics put in place to monitor your solution(s) post release.

That concludes our 7-Day TPM interview email course. We hope the course helped you kickstart your interview prep!

If you need more guidance, join the Technical Program Manager Interview Course — the first-of-its-kind tailored interview prep course to help TPMs nail the toughest interviews. Attend the webinar for more details.

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Need more help with this topic? Write to help.curriculum@interviewkickstart.com

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