Day 7: Behavioral Questions (Part 2)
Give me an example of a complex problem you solved with a simple solution.
This question mainly focuses on the “simple is best” value. A critical skill for TPMs is being able to provide simple solutions to complex problems. During the interview process, companies will assess how adept you are at problem-solving.
When evaluating you on “simple is best,” interviewers will look for these signals:
- Identifies and resolves sources of ambiguity
- Develops new methods for solving a problem
- Focuses on solutions that will positively impact the customer and business long term
- Evaluates alternatives without bias and chooses the optimal solution
- Creates and monitors measures of success
Here’s how you can use the STAR method to structure your answer:
1. Situation + Task
- Describe the problem. Give details of when/how the problem was encountered. Talk about why this problem was important to the business and the customer.
- Explain why the problem was complex and any ambiguities that you encountered.
- Talk about how you brought clarity to any ambiguities and evaluated alternative solutions.
- Summarize why your solution was correct and the most optimal solution at the time.
- Quantify the success of your solution.
- Detail metrics put in place to monitor your solution(s) post release.