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Genesys Software Engineer Salary in the US

Genesys software engineer salary depends on various aspects, including the hierarchy, job role, location, and years of experience. At Genesys, you will contribute to the telecommunications environment that delivers over 105 million calls billed every month and growing every day. Genesys' software engineers have to closely work with the cloud, digital, and AI technologies, transforming back-office technology into a modern revenue velocity engine to foster customer trust and loyalty. 

Genesys offers multiple employee benefits. If you aspire to be a software engineer at Genesys, you must know about the salary structure and additional benefits it has to offer. Read on to discover the Genesys software engineer salary levels, total compensations, and various other benefits and figures. 

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Here's what we'll cover:

  • What Does a Software Engineer at Genesys Do?
  • Average Genesys Software Engineer Salary 
  • What Skills Can Help Increase Genesys Software Engineer Salary
  • Benefits of Working at Genesys as a Software Engineer
  • How to Crack a Software Engineer Interview at Genesys
  • FAQs on Software Engineer Genesys Salary

What Does a Software Engineer at Genesys Do?

If you get hired for the Genesys software engineer position, you will work in a fast-paced environment with continuous change, innovation, and experimentation. You will deal with cutting-edge technologies such as Redis, Kafka, and various AWS Services for micro-service cloud architecture. You must effectively carry out the following key roles as a software engineer at Genesys:

  • You will be responsible for developing new features and components for voice network infrastructure.
  • Your software engineering skills will extend to monitoring, analyzing, and supporting Genesys' infrastructure and customers.
  • You must demonstrate an innovative approach and stay up-to-date on the latest technologies.
  • You will have to work collaboratively with team members.
  • You must employ the best security, metrics, and test automation for new developments. 
  • If you are a senior software engineer, you will be involved in designing new software features through agile development practices, including story-mapping, chartering, and regular stand-up meetings.
  • As a software engineer, you will be expected to write unit and integration test code in various programming languages with high scalability, testing, and robustness.
  • You must adhere to Genesys values, code of business conduct, and ethics.

Average Genesys Software Engineer Salary 

The average Genesys software engineer salary is $138,901 per year in the US (Source: comparably.com). The average compensation of a Genesys software engineer is $31,757 more than the US average for a software engineer working at other companies.

The salary range is $70,000 to $215,000 per year.

The average total compensation for a software developer at Genesys can be broken down as:

  • Average total compensation: $138,901
  • Avg. base: $120,890
  • Avg. bonus: $18,011

Your salary at Genesys will be primarily influenced by the location and years of experience. The following table includes average compensation for various software engineering roles at Genesys. 

Genesys Senior Software Engineer Salary

The average Genesys senior software engineer salary is $116,000 annually. This total compensation is $21,123 less than the average Genesys software engineer salary in the US, while the average associate software engineer salary is $71,240 per year.

Genesys salary software engineer range is $96,000 to $123,000.

The average total compensation for a senior software developer at Genesys can be broken down as:

  • Avg. total compensation: $116,000 
  • Avg. base: $108,000
  • Avg. bonus: $8,000

Genesys Software Engineer Salary by Location - Which US City Pays the Maximum?

Total compensation includes a base salary and annual incentives. The exact value differs for various locations, seniority levels, and other factors. Here is a list for your reference of Genesys software engineer salary ranges by location. The table shows that Daly City offers the maximum Genesys software engineer salary. 

(Source: glassdoor.com, talent.com)

Which Skills Can Help Increase Your Software Engineer Salary?

A software engineer's salary at Genesys is highly dependent on your level, so it is advantageous to keep your skills up to date. The more skills you incorporate, the higher your pay will be. The following skills can help you transform your Genesys software engineer salary. 

  • Your knowledge of multiple tools related to software testing and debugging
  • Your demonstrable understanding of availability and scalability in distributed systems
  • Professional experience with REST APIs
  • Proficiency with Linux operating environments
  • SIP/RTP
  • Amazon Web Services
  • Git
  • Jenkins
  • Maven
  • Spring
  • Python coding

You will also require some soft skills. Your exceptional teamwork and leadership skills can also promote you to higher positions and a higher Genesys software engineer salary. 

Benefits of Working at Genesys as a Software Engineer

Genesys will offer you competitive work benefits and support you and your family across all dimensions of health, including social, financial, physical, mental, and purpose. You are eligible for all the applicable Genesys employee benefit programs from the first day of employment in addition to your Genesys software engineer salary. You must go through the following list of some top benefits that you would enjoy as a Genesys employee. 

Medical Benefits 

Genesys understands that, for many employees, medical coverage is the most important benefit, and it thus offers a good range of options. You will be eligible for multiple health benefits, including,

  • Medical, vision, and dental coverage
  • Health savings account
  • Prescription drug plan
  • Mental health care
  • Infertility treatments

In 2022, Genesys has introduced the following two additional health benefits. If you apply now and get selected for the software engineering position at Genesys, you will be eligible for these benefits.

  •  OC24 health

This program allows you to access telehealth services via secure video visits with US board-certified doctors. You can reach out to them any time, day or night.

  • Lyra Health

You will be given a comprehensive mental health care facility with access to the best mental health providers. They will cater to your specific needs and procure the most effective treatments for you. 

Commuter Benefits

If you are a US employee of Genesys paying for monthly parking or commuting to work via public transit, you can utilize a commuter FSA to contribute pre-tax funds towards your expenses. The Internal Revenue Service (IRS) allows you to contribute up to $270 per month for each expense type (parking or transit).

Additional Benefits for Genesys Employees

  • Domestic partner coverage
  • Adoption assistance
  • Flexible spending accounts
  • Genesys care coordinators
  • Life insurance and accidental death and dismemberment
  • Insurance covering disability, accident, critical illness, hospital indemnity, auto, and home.
  • Legal services and assistance
  • Education facilities such as tutoring
  • 401(k) retirement plan
  • Flexible work schedules offering work from home opportunities

How to Crack a Software Engineer Interview at Genesys?

The interview process for a software engineer at Genesys takes a couple of weeks.

  • Stage 1 consists of a phone screen with the recruiter, including a test with some puzzles/code questions. 
  • Stage 2 is an on-site interview where the interviewer will ask technical and behavioral questions to test your knowledge as a software engineer and how you will react in different situations if hired in the company. 
  • The final round will be an HR round. This will be a personal interview where you will be asked about your nature, how you deal with people, why you chose the particular job, and other related questions. 

To crack a software engineer interview at Genesys, you must have strong fundamentals in networks, operating systems, C++, Java, and other related technologies. There will be a written round, so make sure you practice coding challenges well. 

FAQs on Software Engineer Genesys Salary

Q1. Is Genesys a good company to work for?

The lucrative Genesys software engineer salary and employee benefits make the company a good option among top US companies. The current Genesys employees provide positive reviews and report the best working experience and good work-life balance. 

Q2. What is the average Genesys DevOps engineer salary? 

You earn an average salary of $131,000 per year if selected for the Genesys DevOps engineer position. 

Q3. Which are the highest paying software engineering positions in Genesys?

You can expect a maximum salary if you are positioned as director of engineering or lead engineer at Genesys. The average salary of the director of the engineering department is $228k. You can earn up to $184k for lead engineer positions. 

Q4. Does Genesys offer education benefits to its employees?

You will be delighted to know that Genesys has recently launched its employees' Varsity Tutors program in 2022. You will be entitled to a complimentary academic‐needs consultation in addition to 20% off on private tutoring, live classes, and small group classes. As a Genesys employee, you have access to unlimited free learning resources.

Q5. What is the average cash bonus component in the Genesys software engineer salary?

You should know that the average cash bonus component in the Genesys software engineer salary is $8,000.

Prepare for Your Next Genesys Software Engineer Interview

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